Company Philosophy
WWW.RUSTICLIGHTINGANDFANS.COM was founded to provide the widest
selection of rustic, western, lodge and cabin lighting possible
at reasonable prices and is part of the Kiva Lighting
family. Kiva Lighting has been manufacturing and retailing
lighting since 1992 and is known nationwide for its quality and
service. Lighting is a tricky and expensive proposition and we
provide the services of a full service lighting showroom, only
with more options and lower prices. Our "phone in order" policy,
while sometimes being a little more inconvenient than an online
shopping cart, also dramatically reduces ordering mistakes.
In many instances our professional sales consultants will save
you money by suggesting alternative lighting suggestions or
brands. We strive to make purchasing lighting an easy and
enjoyable experience. Our surveys show that providing
personalized service and assistance is one of our customers most
important criteria when purchasing both locally and online.
It costs us more also to provide the service, but our incredibly
low returns rate, less then 1/2 of 1%, demonstrates just how
effective it is. As you will find when browsing our site,
we are not just another website operating out of a PO Box with
minimal customer service support. We manufacture many of the
lights instead of just importing them from China. That allows us
to offer the unlimited options, and still keep our prices low.
When in Albuquerque, please come by for a free tour of our
25,000 square foot showroom and shop.
All of our customers are important and want to hear back from
you. If you find a brand of lighting that we don't carry, please
let us know and we will see about ordering it. New models and
designs come out monthly and we appreciate any suggestions and
information you have. We are a growing company and welcome your
thoughts and ideas. Many of our best ideas come from our
customers and we'll be happy to waive any custom charges if we
can incorporate your ideas into our line!
Please call or Email
us at (800) 275 - 5482 for any comments and suggestions.
How Lights are made
Making
lights is a very complicated and detail oriented 10 step
process. At Kiva Lighting, we go a step further then other
companies by using stainless steel and aluminum for their long
term durability on many of our outdoor lighting fixtures. The cost is 4
times the price of regular steel, but they will last practically
forever instead of rusting or corroding like any regular steel
light will eventually do.
Each step of the fabrication process is shown below. Click to
enlarge each picture. Unlike 99% of the lights now sold today,
we make all of the Copper Canyon Lighting
right here in the United States at prices less than 1/3 of other
hand made lighting companies.
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